Frequently Asked Questions

Region	Delivery estimate
UNITED STATES CANADA	10 - 15 days
EUROPE UNITED KINGDOM	10 - 15 days
ALL OTHER COUNTRIES	10 - 15 days

 

Our warehouse processes and ships out all orders Mondays - Fridays (excluding major holidays).

Your package should be shipped out within 48 hours after your order is placed, and you will receive an email with the tracking number soon after. Depending on where you live, packages are delivered within 9 - 20 days from the date of shipment.

- Why is my tracking number not working?
Dear don't worry :) We are always happy to check for you. Please contact us with your Order number and email for further assistance.

- How quickly can you answer my question?
We answer emails in the order they are received and we try to respond as promptly as possible. We mostly reply within 24 hours of receiving a email.

- Can I change my shipping address after my order has been placed?
Once an order is placed, our warehouse staff usually pack and ship your order asap, so it's not always possible to process address change requests.

However, if you notice an error, please email us ASAP with your name and order # so we can try to make a correction(s) to your package before it departs. There's no guarantee we can make it, especially once it leaves our warehouse, but we'll do everything we can!

- I received a damaged item, What do I do?
We apologize if your shipment didn't arrive in perfect condition! Please contact us with your name and order number for further assistance.

- How can I track my order?
Once your order has shipped out, you will receive an email notification. Simply go to the link track my order and input your tracking number to see where your package is. 

If you need further assistance, please contact us. We are always willing to help you.

- How long does it take to charge a Blendzzy Bottle?
Thanks to our wireless fast charger, it takes only 2 hours to charge it to full.

- How many uses can I get from one charge?
You can expect to get up to 15 uses on a single charge.

- Can I blend ice and frozen fruits?
You absolutely can! Our blades are designed to be able to withstand these ingredients.

 - What's included in the box?
When you purchase a Blendzzy Bottle, you will receive: